Returns & Exchanges
At peonlyshop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to ensure a quick and hassle-free refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a return authorization code.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location or post office.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing