Frequently Asked Questions
Everything you need to know about shopping with peonlyshop.
What shipping methods are available?
We offer standard and expedited shipping on all orders. Standard shipping typically takes 5-10 business days, while expedited shipping arrives within 2-4 business days.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, peonlyshop ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.
How do I contact customer support?
Our support team is available 24/7 via the 'Contact Us' page on our website or by emailing [email protected] for any inquiries regarding your purchase.